Step-by-Step Guide to Using ChangeChampion™ Tools
Scenario: A government agency is rolling out a public transportation upgrade, including new routes and eco-friendly buses. This large-scale project requires community engagement, staff training, and collaboration with local municipalities over two years.
1. Align & Design Phase
Kick-off Engagement
- Vision and Deliverables: Define the objectives for the public transportation upgrade, including new routes and eco-friendly buses. Utilize the Change Readiness Assessment to assess the current preparedness of the agency, community, and local municipalities.
- Engage with Thought Partner to brainstorm potential challenges and opportunities in the project planning phase.
Example Prompt: “Develop clear and measurable objectives for the public transportation upgrade aimed at increasing community engagement and collaboration with municipalities. The goal is to ensure alignment of efforts across stakeholders and lay a strong foundation for implementation over the two-year period.”
Establish Leader’s Intent
- Power Mapping: Use the Power Mapping Tool to identify key influencers and decision-makers within the agency and local municipalities who will support the transportation upgrade project.
Document/Model the Ecosystem
- SWOT Analysis: Conduct a SWOT analysis using the SWOT Analysis Tool to identify strengths, weaknesses, and opportunities for the transportation upgrade.
- Use the results with Thought Partner to create your Case for Change and Action Plan.
Example Prompt: “Create an actionable plan to leverage the insights from the uploaded SWOT Analysis to enhance the transportation upgrade project. Identify roles and actions for Change Champions Alex and Jamie to drive successful implementation and ensure community engagement.”
TIP: Assess community needs with partners to guide route planning and sustainability goals.2. Build & Empower Phase
Communicate to Gain Buy-In
- Communication Strategy: Develop messages to effectively engage the community, agency staff, and local municipalities. Use Thought Partner to draft your messaging.
Example Prompt: “Create compelling and targeted messages to effectively engage the community, agency staff, and local municipalities in the transportation upgrade project. Ensure that all materials clearly convey the project’s goals and inspire collaboration and alignment.”
- Then use Critique My Content to review your drafts for insights that ensure materials effectively convey the project’s benefits.
Implement Initial Elements
- Training Sessions: Collaborate with Thought Partner to organize and conduct training sessions using the Virtual Meeting Toolkit to educate staff on new routes, eco-friendly buses, and community engagement strategies.
Example Prompt: “Leverage the Virtual Meeting Toolkit to organize and conduct effective training sessions for educating staff on new routes, eco-friendly buses, and community engagement strategies. The goal is to ensure readiness and alignment across all operational teams.”
Realign Resources and Processes
- Team Charter: Develop a team charter using the Team Charter template to establish clear roles, responsibilities, and goals for the transportation upgrade project.
TIP: Engage community ambassadors to promote the benefits of the transportation upgrade, enhancing public awareness and support3. Acknowledge & Sustain Phase
Celebrate and Acknowledge Success
- Recognitions: With Thought Partner input, acknowledge the efforts of agency staff and local partners in implementing the transportation upgrade through public recognitions and thank-you notes.
Example Prompt: “Develop a recognition plan to acknowledge and celebrate the efforts of agency staff and local partners in the transportation upgrade project. The aim is to foster a sense of appreciation and encourage continued support and collaboration.”
Communicate Realized Value
- Use Thought Partner to create a survey aimed at gathering insights on the effectiveness of the transportation upgrade and the training sessions.
Example Prompt: “Design a comprehensive survey to gather insights from the community, agency staff, and local partners on the effectiveness of the transportation upgrade project. The goal is to evaluate the project’s success, understand stakeholder experiences, and identify areas for improvement.”
- Deploy the Survey Analyzer to process the survey results and gain actionable insights on the project’s impact and alignment.
Incorporate Lessons Learned
- Start-Stop-Continue: Conduct the Start-Stop-Continue exercise with the project team to gather insights and recommendations, ensuring continuous improvement in transportation management practices.
Design and Launch Next Initiatives
- Risk Management: Develop a risk management plan with Thought Partner collaboration to address potential challenges and ensure the transportation system remains efficient and sustainable.
Example Prompt: “Develop a comprehensive risk management plan to identify, assess, and address potential challenges in the transportation upgrade project. The goal is to ensure the system remains efficient, sustainable, and aligned with community needs.”
TIP: Celebrate milestones with the community and gather feedback to refine services and maintain support for the transportation upgrade