Step-by-Step Guide to Using ChangeChampion™ Tools
A university is transitioning to a centralized learning management system (LMS) to streamline course delivery and student engagement. This year-long project involves training faculty, staff, and over 10,000 students.
1. Align & Design Phase
Kick-off Engagement
- Vision and Deliverables: Define the objectives for transitioning to a centralized LMS to enhance course delivery and student engagement. Utilize the Change Readiness Assessment to assess the current preparedness of faculty, staff, and students.
- Engage with Thought Partner to brainstorm potential challenges and opportunities in the project planning phase.
Example Prompt: “Outline the key objectives for implementing the centralized LMS to streamline course administration and enhance student interaction. Identify essential steps to prepare faculty, staff, and students for the transition.”
Establish Leader’s Intent
- Use the Power Mapping Tool to identify key influencers and decision-makers within the university who will support the LMS initiative.
Document/Model the Ecosystem
- Conduct a SWOT analysis using the SWOT Analysis Tool to identify strengths, weaknesses, and opportunities for the LMS integration.
- Use the results with Thought Partner to create your Case for Change and Action Plan.
Example Prompt: “Develop a strategy leveraging the uploaded SWOT Analysis insights to ensure successful LMS implementation, focusing on enhancing course delivery and student engagement.”
TIP: Involve student representatives early in the planning process to gain insights on user experience2. Build & Empower Phase
Communicate to Gain Buy-In
- Communication Strategy: Develop messages to effectively engage faculty, staff, and students about the LMS transition. Use Thought Partner to draft your messaging.
Example Prompt: “Craft clear and engaging communications that highlight the benefits and functionalities of the new LMS, ensuring all stakeholders understand and support the transition.”
- Then use Critique My Content to review your drafts for insights that ensure materials effectively convey the transition’s benefits.
Implement Initial Elements
- Training Sessions: Collaborate with Thought Partner to organize and conduct comprehensive training sessions using the Virtual Meeting Toolkit to educate faculty, staff, and students on using the LMS effectively.
Example Prompt: “Design interactive training modules that equip stakeholders with the skills to navigate and utilize the LMS, focusing on enhancing course management and student interaction.”
Realign Resources and Processes
- Develop a team charter using the Team Charter template to establish clear roles, responsibilities, and goals for the LMS implementation.
TIP: Encourage faculty to share best practices and tips for using the LMS in staff meetings3. Acknowledge & Sustain Phase
Celebrate and Acknowledge Success
- Recognitions: With Thought Partner input, acknowledge the efforts of faculty, staff, and students in embracing the LMS through public recognitions and thank-you notes.
Example Prompt: “Organize an appreciation event to celebrate the successful adoption of the LMS, highlighting the contributions of faculty, staff, and students.”
Communicate Realized Value
- Use Thought Partner to create a survey aimed at gathering insights on the effectiveness of the LMS and training sessions.
Example Prompt: “Create a survey to capture feedback from faculty, staff, and students on their experiences with the LMS, focusing on user satisfaction and areas for improvement.”
- Deploy the Survey Analyzer to process the survey results and gain actionable insights on the LMS’s impact and alignment.
Incorporate Lessons Learned
- Conduct the Start-Stop-Continue exercise with the implementation team to gather insights and recommendations, ensuring continuous improvement in LMS usage.
Design and Launch Next Initiatives
- Risk Management: Develop a risk management plan with Thought Partner collaboration to address potential challenges and ensure the LMS remains effective and user-friendly.
Example Prompt: “Develop a risk management strategy to identify and mitigate potential challenges with the LMS, focusing on maintaining its functionality and enhancing user satisfaction.”
TIP: Regularly update stakeholders on improvements and new features of the LMS to maintain engagement and drive continuous improvement